CIO Viewpoint

Building a Quality-Focused IT Foundation for a...

By Andy Newsom, CIO, CSL Behring

Selecting the Most Apt DMS for Your Organization

By Parveen Sharma, National Director-IT, Shardul Amarchand Mangaldas & Co

Omni 'Contact' Channel User Experience

By Mudit Gupta, AVP Technology, Aegis Limited

CXO Insights

Artificial Intelligence A Boon Or Bane?

By Moqierish Tak, Co-Founder, India Assist

Omnichannel and Customer Service

By Sunil Aryan, Director Practice in Asia at Verint Systems

Open Standards as the Next Frontier in...

By Manjunath Bhat, Director R&D, AirWatch by VMware

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